The Butterfly Foundation National Helpline provides free, confidential support for eating disorders, disordered eating, and body image issues across Australia. It is available 7 days a week from 8 am to midnight (AEST/AEDT) and can be reached via phone at 1800 33 4673 (1800 ED HOPE), webchat, or email.

  • Services: Trained counsellors offer information, in-the-moment counselling, referral guidance, and access to free online support groups and programs.

  • Eligibility: Support is available for individuals experiencing issues, their carers, family, friends, and professionals such as GPs, teachers, and employers.

  • Recent Updates: In 2025, the Australian Government awarded a $9.2 million grant to fund a new single-session intervention model, expanding short-term support for those in distress or waiting for longer-term care.

  • Additional Access: Users can request an interpreter by calling 131 450 and asking to be connected; calls are recorded for quality and training purposes, though callers can request not to be recorded.

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NEDC
nedc.com.au › support-and-services › get-help
Get Help - National Eating Disorders Collaboration
Butterfly operates a National Eating Disorders Support Helpline that includes support over the phone, via email and online. The Helpline is staffed by trained counsellors experienced in assisting with eating disorders.
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FindHelpTAS
findhelptas.org.au › home › eating disorder helpline by butterfly
Eating Disorder Helpline by Butterfly - Find Help Tas
July 11, 2024 - Butterfly operates a national eating disorders helpline that includes support over the phone, email and webchat. The Butterfly National Helpline is staffed by trained counsellors experienced in assisting with eating disorders.
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Butterfly Foundation
butterfly.org.au › home
Support for Eating Disorders and Body Image Issues | Butterfly Foundation
January 11, 2026 - The Butterfly National Helpline provides confidential and free support for eating disorders, 7 days a week, 8am-midnight (AEDT).
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Butterfly Foundation
butterfly.org.au › home › get support › helpline
Helpline - Butterfly Foundation
January 26, 2026 - Butterfly National Helpline 1800 ED HOPE provides free phone, email and web support and referral for individuals experiencing an eating disorder, carers and professionals.
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HealthDirect
healthdirect.gov.au › partners › butterfly-foundation
Butterfly Foundation | healthdirect
Butterfly operates a National Helpline that provides support over the phone, by email, and online, reaching around 23,000 people each year. The Helpline is staffed by trained counsellors experienced in assisting with eating disorders and body ...
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Facebook
facebook.com › thebutterflyfoundation
Butterfly Foundation (@thebutterflyfoundation)
Butterfly is the national charity for Australians impacted by eating disorders & body image issues. Call the Butterfly National Helpline on 1800 ED HOPE or visit www.butterfly.org.au
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Lifeline
toolkit.lifeline.org.au › articles › support › butterfly
Butterfly - Lifeline Toolkit
Butterfly National Helpline (1800 334 673), online chat and email support: Available 8am - midnight (AEST/AEDT), 7 days a week
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Medicare Mental Health
medicarementalhealth.gov.au › provider › the-butterfly-foundation-15659
The Butterfly Foundation | Medicare Mental Health
Butterfly Foundation is the national charity for all Australians impacted by eating disorders and body image issues, and for the families, friends and communities who support them.
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Medicare Mental Health
medicarementalhealth.gov.au › service › butterfly-national-helpline-15660
Butterfly National Helpline | Medicare Mental Health
Information and referral helpline · By The Butterfly Foundation Accredited · This provider is accredited through the National Safety and Quality Digital Mental Health Standard · Access online · 1800 334 673 · Send email · Go to webchat · Save · Free and confidential counselling support ...
Find elsewhere
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SupportConnect
supportconnect.org.au › home › butterfly foundation - national helpline
Butterfly Foundation - National Helpline | SupportConnect
May 18, 2022 - Butterfly Foundation supports anyone in Australia who is concerned by eating disorders or body image issues or who has a loved one affected by these issues. Butterfly Foundation offers a National Helpline via telephone (1800 33 4673) or online ...
Price   $
Address   Level 4, 990 Whitehorse Rd, Box Hill. PO Box 610, Box Hill, VIC, 3128
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Healthy North Coast
hnc.org.au › home › butterfly foundation’s national helpline
Butterfly Foundation's National Helpline | Healthy North Coast
October 13, 2020 - The Butterfly Foundation offers a national helpline for people who are experiencing disordered eating. Phone 1800 33 4673. The line is staffed by mental health professionals with specialist training in eating disorders.
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Omny.fm
omny.fm › shows › butterfly-lets-talk › all-you-need-to-know-butterfly-helpline
All you need to know about the Butterfly National Helpline - Butterfly: Let's Talk - Omny.fm
July 23, 2024 - That’s why the Australian Government provides funding to the Butterfly National Helpline, a free and discreet information and support service available to anyone, anywhere in Australia. It's a safe space to connect with a trained counsellor; all you need is the courage to take that first step.
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PissedConsumer
butterfly-network.pissedconsumer.com › customer-service.html
Butterfly Network Customer Service Phone Number 1 (855) 296-6188, Email, Help Center
Call or write an email to support@butterflynetwork.com to resolve Butterfly Network issues: Product/ Service, Staff, Request for Information. Visit the company website butterflynetwork.com or help center for more information.
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BodyMatters
bodymatters.com.au › home › blog › new updates to butterfly’s national helpline process
New Updates to Butterfly's National Helpline Process | BodyMatters
September 30, 2024 - While the webform replaces the previous [email protected] email, you can still reach out via the Butterfly National Helpline at 1800 ED HOPE (1800 33 4673) or access the webchat service, available 7 days a week, 8 am to midnight (AEST/AEDT).
Address   Suite 1/ Level 1/44 Avenue Rd, 2088, Mosman
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Inside Out Institute
insideoutinstitute.org.au › treatment-services › butterfly-foundation-monthly-recovery-support-group
Butterfly Foundation - Monthly Recovery Support Group - Treatment Services Database
Learn from others’ experiences – you don’t need to do this alone. Run by our facilitators who have a lived experience of an eating disorder or body image issues. Third Tuesday of the month from 7pm - 8:30pm. Registrations essential: Call our Helpline on 1800 ED HOPE or email ...
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WellMob
wellmob.org.au › home › key resources › online counselling
Butterfly Foundation Helpline - Online Counselling - WellMob
May 27, 2020 - View our Disclaimer and Privacy statement · The Australian Indigenous HealthInfoNet acknowledges the Traditional Owners of the lands and waters of Australia and the Torres Strait