The Butterfly Foundation National Helpline provides free, confidential support for eating disorders, disordered eating, and body image issues across Australia. It is available 7 days a week from 8 am to midnight (AEST/AEDT) and can be reached via phone at 1800 33 4673 (1800 ED HOPE), webchat, or email.
Services: Trained counsellors offer information, in-the-moment counselling, referral guidance, and access to free online support groups and programs.
Eligibility: Support is available for individuals experiencing issues, their carers, family, friends, and professionals such as GPs, teachers, and employers.
Recent Updates: In 2025, the Australian Government awarded a $9.2 million grant to fund a new single-session intervention model, expanding short-term support for those in distress or waiting for longer-term care.
Additional Access: Users can request an interpreter by calling 131 450 and asking to be connected; calls are recorded for quality and training purposes, though callers can request not to be recorded.