Hi,

This may happen if your Fast Startup feature is enabled. Fast Startup combines the elements of a cold shutdown and the hibernate (sleep) feature. When this is enabled, Windows closes all applications and logs off all users, just like what a normal shutdown do. But rather than dumping everything in RAM when turned off, Windows will save an image of your loaded kernel and drivers, making it look like it is on hibernate mode. This way, when you turn ON the computer, it simply reloads the file, making it boot times much faster compared to what we use to have before. To resolved your concern, follow these steps to disable the Fast Startup on your laptop to avoid this happening in the future:

1. Press the Windows key on your keyboard, then click on Settings.
2. On the Settings page, select System and choose Power & sleep.
3. Under Power & sleep, click Additional power settings, and then click the Choose what power buttons do.
4. Uncheck the box for Turn on fast startup (recommended).
5. Make sure to click Save changes, then try to shut down to see if the issue persists.

Let us know if it works.

**If you think this was helpful, you may "mark it as the answer" to help those who are facing the same problem.**

Hi, Taylor Shaw2

Welcome to Microsoft Community.

We understand that you are experiencing problems with your laptop automatically turning on Airplane Mode and causing the network to be unable to connect, this may be related to the driver and network configuration settings, we recommend that you try the following options. I.Update the network driver:Go to Device Manager, locate your network adapter, right-click on it and select “Update Driver”. Select the software that automatically searches for updated drivers.-If the automatic driver update doesn't work, you need to visit your computer manufacturer to download the driver for the corresponding computer model, install it and reboot.Check the power management:In Device Manager, expand the Network Adapters category, right-click on your Wi-Fi adapter, select Properties, go to the Power Management tab, and make sure that “Allow computer to turn off this device to save power” is unchecked.III. Disable Airplane Mode via Command Prompt:Try to re-enable the Wi-Fi adapter by opening the command prompt as administrator and running the following command.netsh int set interface name=“Wi-Fi” admin=enabledIV. Check the network configuration information:i.Reset the network1. Search for CMD, open it and find Command Prompt (, run it in administrator) mode.2. In the command box that pops up, enter the following commands in order (enter the next one after each line has finished running) ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset

netsh winsock reset

netsh winhttp reset proxy

3. Restart the computer to see if the problem can be solved.ii.Reset Network SettingsTap windows+R, type inetcpl.cpl, open Internet Options, click Advanced, and check “Use SSL 3.0”, “Use TLS 1.0”, “Use TLS 1.1”, ‘Use TLS 1.2’, reboot the computer after applying them to see if the problem can be solved.iii.Reset Proxy Server SettingsTap windows+R, type inetcpl.cpl, open Internet Options, click Connections, tap LAN Settings, check whether the Proxy Server column is checked, if so, uncheck it and tap OK, restart your computer after applying it to see if it can solve the problem.V. Perform a clean bootThe method is as follows1. Click Windows+R and type msconfig.2. Open System Configuration and select General tab - Selective Startup.3. Remove the checkmark of Load startup items.4. Go to the Services tab - click Hide all microsoft services in the lower left corner, and then click Disable all.5. Click OK and restart your computer. (Be sure to select Hide all Microsoft services first and then click Disable all, otherwise it may cause unforeseen problems such as not being able to access the system.)Check if the problem will reappear.*Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.**These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.*VI. Create a new local account for testing:Search for CMD, then run it in administrator mode and enter the following commandsnet user USERNAME PASSWORD /addnet localgroup administrators USERNAME /addUSERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out the PASSWORD.If there is no problem under the new account, this should be a fault of the account profile, please refer to the following article under Repair Corrupt Profile for the solution to transfer your information to the new account.*Troubleshoot problems signing in to Windows - Microsoft Support* (The procedure is the same for Windows 11 and Windows 10, you can directly refer to the scenario for Windows 10 and execute it.)If none of the above solutions can solve your problem, then you need to consider hardware related issues, and we recommend you to contact your computer manufacturer to have your computer tested and repaired.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

Consider it's related to power save settings on Wired or wireless network adapter. Please try to check on this option:

If this doesn't work, export the energy report by running this commands and post here:

powercfg /energy

I have noticed this error in your energy report, it seems that there is the USB mouse may cause your issue. Please unplug this mouse and see if your sleep can work fine.

USB Suspend:USB Device not Entering Selective Suspend

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name USB Composite Device

Host Controller ID PCI\VEN_8086&DEV_9D2F

Host Controller Location PCI bus 0, device 20, function 0

Device ID USB\VID_046D&PID_C52F (This is an usb mouse device)

Port Path 2

See these:　please configure your sleep mode again, in advanced power option, enable USB settings:

Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. Power Policy:USB Selective Suspend is disabled (Plugged In) The current power policy has globally disabled USB selective suspend.

Weird issue.

Not sure if this is related to the insider preview version. Since such version of Windows are still in testing, some issue can be noticed when it was used, you can submit some feedback to see if there's any similar issue.

At this time, i would like to suggest you to update the BIOS and run commands below to repair system components:

Dism /Online /Cleanup-Image /RestoreHealth

SFC /scannow

Hi Mark,

An outdated network driver is one of the possible causes why Airplane mode automatically turns on after restart. To isolate your concern, kindly answer the following:

• Can you check the other user account to see if the issue persists?
• Do you have a physical wireless toggle on your device that we can switch off the Airplane mode? See the photo below. !
• Did you check the Airplane mode icon in the taskbar if it's highlighted?

Hello Steve

Thank you so much for reaching out, I am Udit an independent advisor, and I am glad to assist you today with this issue. It’s good to hear that the issues with your scanner and printer have been resolved. And about Airplane Mode, Please follow these steps to fix it.

First Some laptops have a physical switch or key combination (like Fn + F2 or similar) to toggle wireless connections. Please ensure that this switch is not set to Airplane mode.

Then Go to Start > Settings > Network & Internet > Airplane mode

Try toggling it off from there.

If it's greyed out, proceed to the next steps.

Right-click Start and select Device Manager

Expand Network adapters

Right-click on your Wi-Fi adapter and select Disable, wait a few seconds, then right-click and Enable

Do the same for any Bluetooth devices if needed

After this, check if Airplane mode can be turned off.

Now Press Win + R, type services.msc, and press Enter

Locate Radio Management Service, right-click and select Properties

Set the Startup type to Automatic, then click Start if it’s not already running

Apply and close, then restart your device.

After restarting your device Go to Settings > Network & Internet > Status

Scroll down and click Network reset

This will remove and reinstall all your network adapters and set everything back to default

Your system will restart automatically after the reset.

Then Go to Settings > Update & Security > Windows Update

Click Check for updates and install any available optional updates, especially those related to drivers or network functionality.

If the issue persists even after these steps, you might want to check with the device manufacturer’s support page to ensure there’s no specific update needed for the wireless drivers compatible with the latest Windows 10 version.

Please let me know how it goes or if you'd like help with any of the steps.

Best regards,

Udit