Thanks for your reply.

We're looking at the possibility that it could be a software conflict. Perhaps, you may also right. It could be the current update that may cause the issue.

To isolate your concern, let's try to perform a clean boot. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. You may refer to this link. Another troubleshooting steps that we can recommend is to start your PC in safe mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. Follow these:

1. From Settings.

  1. Press Windows logo key Windows logo key  + I on your keyboard to open Settings. If that doesn't work, select the Start  button in the lower-left corner of your screen, then select Settings.
  2. Select Update & security  > Recovery.
  3. Under Advanced startup, select Restart now.
  4. After your PC restarts to the Choose an option screen, select TroubleshootAdvanced options > Startup Settings > Restart.
  5. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

2. From the sign-in screen.

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power icon**> Restart.**
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

Should you need further assistance, please let us know.

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Spiceworks
community.spiceworks.com › software & applications
Shutting down just toggles airplane mode and reboots - Software & Applications - Spiceworks Community
September 29, 2015 - I’ve been seeing this for a few days on my Inspiron 13 7000 series laptop. When it started, I went to shut down my laptop at the end of the day and saw that instead of shutting down, it just went into airplane mode. Figuring I must of mis-clicked something, I carefully clicked Power → Shut Down.
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BleepingComputer
bleepingcomputer.com › bleepingcomputer forums › microsoft windows support › windows 11
airplane mode - Windows 11
3 weeks ago - airplane mode - posted in Windows 11: Recently, when i attempt shutting down my laptop within seconds of closeing the lid, after pressing shut down suddenly windows 11 comes back on in airplane mode. repeated attempts turning off work but as soon as i close the lid back comes windows 11.
Top answer
1 of 4
2

Thanks for your reply.

We're looking at the possibility that it could be a software conflict. Perhaps, you may also right. It could be the current update that may cause the issue.

To isolate your concern, let's try to perform a clean boot. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. You may refer to this link. Another troubleshooting steps that we can recommend is to start your PC in safe mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. Follow these:

1. From Settings.

  1. Press Windows logo key Windows logo key  + I on your keyboard to open Settings. If that doesn't work, select the Start  button in the lower-left corner of your screen, then select Settings.
  2. Select Update & security  > Recovery.
  3. Under Advanced startup, select Restart now.
  4. After your PC restarts to the Choose an option screen, select TroubleshootAdvanced options > Startup Settings > Restart.
  5. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

2. From the sign-in screen.

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power icon**> Restart.**
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.

Should you need further assistance, please let us know.

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2

Hi Mark,

An outdated network driver is one of the possible causes why Airplane mode automatically turns on after restart. To isolate your concern, kindly answer the following:

  • Can you check the other user account to see if the issue persists?
  • Do you have a physical wireless toggle on your device that we can switch off the Airplane mode? See the photo below. !
  • Did you check the Airplane mode icon in the taskbar if it's highlighted?
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Hi, Taylor Shaw2

Welcome to Microsoft Community.

We understand that you are experiencing problems with your laptop automatically turning on Airplane Mode and causing the network to be unable to connect, this may be related to the driver and network configuration settings, we recommend that you try the following options. I.Update the network driver:Go to Device Manager, locate your network adapter, right-click on it and select “Update Driver”. Select the software that automatically searches for updated drivers.-If the automatic driver update doesn't work, you need to visit your computer manufacturer to download the driver for the corresponding computer model, install it and reboot.Check the power management:In Device Manager, expand the Network Adapters category, right-click on your Wi-Fi adapter, select Properties, go to the Power Management tab, and make sure that “Allow computer to turn off this device to save power” is unchecked.III. Disable Airplane Mode via Command Prompt:Try to re-enable the Wi-Fi adapter by opening the command prompt as administrator and running the following command.netsh int set interface name=“Wi-Fi” admin=enabledIV. Check the network configuration information:i.Reset the network1. Search for CMD, open it and find Command Prompt (, run it in administrator) mode.2. In the command box that pops up, enter the following commands in order (enter the next one after each line has finished running) ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset

netsh winsock reset

netsh winhttp reset proxy
  1. Restart the computer to see if the problem can be solved.ii.Reset Network SettingsTap windows+R, type inetcpl.cpl, open Internet Options, click Advanced, and check “Use SSL 3.0”, “Use TLS 1.0”, “Use TLS 1.1”, ‘Use TLS 1.2’, reboot the computer after applying them to see if the problem can be solved.iii.Reset Proxy Server SettingsTap windows+R, type inetcpl.cpl, open Internet Options, click Connections, tap LAN Settings, check whether the Proxy Server column is checked, if so, uncheck it and tap OK, restart your computer after applying it to see if it can solve the problem.V. Perform a clean bootThe method is as follows1. Click Windows+R and type msconfig.2. Open System Configuration and select General tab - Selective Startup.3. Remove the checkmark of Load startup items.4. Go to the Services tab - click Hide all microsoft services in the lower left corner, and then click Disable all.5. Click OK and restart your computer. (Be sure to select Hide all Microsoft services first and then click Disable all, otherwise it may cause unforeseen problems such as not being able to access the system.)Check if the problem will reappear.*Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.**These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.*VI. Create a new local account for testing:Search for CMD, then run it in administrator mode and enter the following commandsnet user USERNAME PASSWORD /addnet localgroup administrators USERNAME /addUSERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out the PASSWORD.If there is no problem under the new account, this should be a fault of the account profile, please refer to the following article under Repair Corrupt Profile for the solution to transfer your information to the new account.*Troubleshoot problems signing in to Windows - Microsoft Support* (The procedure is the same for Windows 11 and Windows 10, you can directly refer to the scenario for Windows 10 and execute it.)If none of the above solutions can solve your problem, then you need to consider hardware related issues, and we recommend you to contact your computer manufacturer to have your computer tested and repaired.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

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Reddit
reddit.com › r/computers › my laptop keeps turning airplane mode on randomly
r/computers on Reddit: My laptop keeps turning airplane mode on randomly
July 13, 2025 -

I don't have to press any buttons, move my mouse, or do anything, Airplane mode will just randomly switch on and then off on my HP laptop. It happened in Windows 10, I updated to 11, and it still happens. I've switched to my different internets and moved to different areas in my home yet nothing fixes the issue. I don't have a button for airplane mode, though I do have one with the mobile hotspot signal, which I have not been pressing. I don't know how to fix this issue at this point.

Top answer
1 of 2
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Consider it's related to power save settings on Wired or wireless network adapter. Please try to check on this option:

If this doesn't work, export the energy report by running this commands and post here:

powercfg /energy

I have noticed this error in your energy report, it seems that there is the USB mouse may cause your issue. Please unplug this mouse and see if your sleep can work fine.

USB Suspend:USB Device not Entering Selective Suspend

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name USB Composite Device

Host Controller ID PCI\VEN_8086&DEV_9D2F

Host Controller Location PCI bus 0, device 20, function 0

Device ID USB\VID_046D&PID_C52F (This is an usb mouse device)

Port Path 2

See these: please configure your sleep mode again, in advanced power option, enable USB settings:

Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. Power Policy:USB Selective Suspend is disabled (Plugged In) The current power policy has globally disabled USB selective suspend.

Weird issue.

Not sure if this is related to the insider preview version. Since such version of Windows are still in testing, some issue can be noticed when it was used, you can submit some feedback to see if there's any similar issue.

At this time, i would like to suggest you to update the BIOS and run commands below to repair system components:

Dism /Online /Cleanup-Image /RestoreHealth

SFC /scannow

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0

I had the same problem if I run virtual box, but when I switch of my virtual machines and exit virtual box then the problem seems to disappear.

Find elsewhere
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Lifewire
lifewire.com › fix-windows-10-stuck-in-airplane-mode-4589190
Laptop Stuck in Airplane Mode? Fix It on Windows 10
May 27, 2025 - Check your laptop for a physical button that can disable Airplane Mode.
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Tech Advisor
techadvisor.com › home › laptops
Windows laptop stuck in Airplane mode? Here's how to fix it
October 1, 2020 - Airplane mode (Flight mode in the UK) in Windows 10 is designed – as the name suggests – for use on an aeroplane.
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Reddit
reddit.com › r/sysadmin › airplane mode happens randomly on windows 10 (i have tried everything!)
r/sysadmin on Reddit: Airplane mode happens RANDOMLY on Windows 10 (I have tried everything!)
December 23, 2019 - When this happens, it's like the FN combination stops working as well--at the most, all it will do is turn the Wifi off, and when it turns back on, it comes back up in Airplane mode again.
Top answer
1 of 5
1

Hello Steve

Thank you so much for reaching out, I am Udit an independent advisor, and I am glad to assist you today with this issue. It’s good to hear that the issues with your scanner and printer have been resolved. And about Airplane Mode, Please follow these steps to fix it.

First Some laptops have a physical switch or key combination (like Fn + F2 or similar) to toggle wireless connections. Please ensure that this switch is not set to Airplane mode.

Then Go to Start > Settings > Network & Internet > Airplane mode

Try toggling it off from there.

If it's greyed out, proceed to the next steps.

Right-click Start and select Device Manager

Expand Network adapters

Right-click on your Wi-Fi adapter and select Disable, wait a few seconds, then right-click and Enable

Do the same for any Bluetooth devices if needed

After this, check if Airplane mode can be turned off.

Now Press Win + R, type services.msc, and press Enter

Locate Radio Management Service, right-click and select Properties

Set the Startup type to Automatic, then click Start if it’s not already running

Apply and close, then restart your device.

After restarting your device Go to Settings > Network & Internet > Status

Scroll down and click Network reset

This will remove and reinstall all your network adapters and set everything back to default

Your system will restart automatically after the reset.

Then Go to Settings > Update & Security > Windows Update

Click Check for updates and install any available optional updates, especially those related to drivers or network functionality.

If the issue persists even after these steps, you might want to check with the device manufacturer’s support page to ensure there’s no specific update needed for the wireless drivers compatible with the latest Windows 10 version.

Please let me know how it goes or if you'd like help with any of the steps.

Best regards,

Udit

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Thank you for update, sound like something within the update process may be looping in the background.

one thing you could try is using the Windows Update Troubleshooter.

Go to Settings > Update & Security > Troubleshoot

Click on Additional troubleshooters

Select Windows Update and run the troubleshooter

This might help clear up any unfinished update tasks that could be interfering with driver behavior or wireless functionality.

If this doesn't work then the last option I can suggest at this point is to reinstall Windows. This can help reset all system components and resolve any deep-level conflicts, especially those related to networking and updates.

If you would like to know how to do that, let me know and I will guide you.

🌐
Quora
quora.com › Why-is-my-laptop-stuck-on-airplane-mode
Why is my laptop stuck on airplane mode? - Quora
Answer: Check to see if there is a small slide switch on the side of your laptop; it is very easy to slide on and off. It may have symbol that looks like a tower that is transmitting. This is basically a hardware “on - off” switch to turn off your wireless, or go into “Airplane Mode”, ...
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Windows 10 Forums
tenforums.com › network-sharing › 185610-force-always-start-flight-mode.html
Force always start in flight mode - Windows 10 Help Forums
September 26, 2021 - If I wanted the laptop to always start in flight mode would this be a sensible way to automate it ? On shutdown run a reg file to turn on flight mode. Assuming it will restart in previous (flight mode) state. Would this be done from 'Win+R > gpedi
Top answer
1 of 2
1

Hey, I tried all of the above solutions, even reinstalled windows 10 freshly but Im stuck in same problem.

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Hi Ganesh. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

  1. Try ALL of these fixes for Airplane mode until one works:

https://windowsreport.com/windows-10-airplane-m...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://thegeekpage.com/airplane-mode-keeps-swi...

https://www.dell.com/community/Windows-10/Airpl...

https://www.howto-connect.com/fix-airplane-mode...

https://www.lifewire.com/fix-windows-10-stuck-i...

https://www.kapilarya.com/fix-windows-10-stuck-...

https://windowsreport.com/airplane-mode-errors-...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.reddit.com/r/Windows10/comments/79q...

https://www.youtube.com/watch?v=6-oGVVExadA

  1. Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

  1. Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

  1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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JustAnswer
justanswer.com › laptop › q19iw-reset-laptops-drives-yesterday-stuck.html
How to Fix a Laptop Stuck in Airplane Mode? | Q&A
September 18, 2024 - After resetting drives, airplane mode may stay enabled due to missing or corrupted network drivers. Open Device Manager and check Network Adapters for issues. Reinstall or update wireless drivers from the manufacturer’s website.
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HP Support Community
h30434.www3.hp.com › t5 › Notebooks-Archive-Read-Only › Laptop-keeps-turning-on-airplane-mode-whenever-I-try-to-use › td-p › 5656846
Laptop keeps turning on airplane mode whenever I try to use ... - HP Support Community - 5656846
June 20, 2016 - Click on it and see if you can turn on/off Airplane Mode. This same solution is mentioned in this Thread as having been successful - perhaps it will work for you, too. ... Thumbs Up" on that Post. ... Accept as Solution to help others find Answers. ... Being impatient and not getting a response, I signed up for HP support. Spent over 2hours on phone. The tech gave up saying he would call in 15 to 20 minutes.