Windows 10 crashes after the PC wakes up. All the drivers are updated. Both BIOSes are up to date. No overclocking, and even XMP is off for testing.
It appears there is a problem with the Intel i211 NIC on this motherboard. The event log says it had "problems with starting".
has anyone encountered similar problems?
Edit: thanks to u/BigBoss0707 I tried downgrading BIOS from F12e to F11, and so far, waking up from sleep or hibernation did not cause any crashes.
See EDIT.
Just got my 5800x, with my brand new B550 AORUS PRO, BIOS F11D (lastest) and i get some very strong USB freeze on the 4 top USB when system is getting some work to do, same for keyboard going crazy and typing the letter 20 times.
(It seem that disabling PCIe 4th Gen do the trick but wtf ?)
I have read other thread reporting that and this is not fixed :
https://www.reddit.com/r/gigabyte/comments/hrca2y/problems_with_b550_aorus_pro_ac/ https://www.reddit.com/r/gigabytegaming/comments/icw9d5/why_hasnt_gigabyte_addressed_the_b550_aorus_pro/ https://www.reddit.com/r/gigabyte/comments/huqc0i/stay_away_from_the_gigabyte_aorus_b550_pro/
https://www.reddit.com/r/gigabyte/comments/jpsyk1/pcie_gen_40_rtx_3090_fe_result_in_audiousb_issues/
https://www.reddit.com/r/gigabytegaming/comments/jcl8ab/aorus_usb_disconnection_bug_pcie_gen_40_vs_gen_30/
https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/405163/geforce-45709-game-ready-driver-feedback-thread-re/2865684/
A guy on A520 chipset :https://forum.gigabyte.us/thread/10729/a520-aorus-elite-keyboard-mouse
Enjoy !
EDIT 3:
4 months later :
Official request by AMD
https://www.reddit.com/r/Amd/comments/lnmet0/an_update_on_usb_connectivity_with_500_series/
EDIT :
I tried rising up the SoC voltage, VDDG and VDDP like some people advised, still having issue
The only thing that work is forcing the PCIe to Gen 3 in the Bios. That explain why people started having this issue when AMD GPU 5*** went out. And now with RTX 3*** as seen on the nvidia forum. (I also own a 3080)
EDIT 2 :
It seem to be the same on Asus.
B550 e Gaming :
https://rog.asus.com/forum/showthread.php?121280-Rog-strix-b550-e-gaming
The upper in question are x4 USB 2.0. Same as Gigabyte.
Hey all
So lately I've been experiencing some issues with Rainbow Six Siege. The game starts to work... funny. The interface gets laggy, kills on the killfeed overstep each other, menus won't show pictures, etc. I've also experienced some issues like random reboots with kernel critical errors on the event viewer without useful information.
The problem is that yesterday, I had a shutdown that basically powered off everything on my system, except the RGB lights from the fans and the GPU. I thought "oh crap, my PSU is dead".
So a friend of mine sent over a PSU with an old gfx card, for testing purposes. The system came back. Then I put my PSU and card. The system won't power up.
But after some hours, the system is now working properly. Call it shenanigans, I don't know what's going on. Preemptively, I have bought a new PSU (gold certified, just better than what I have now).
But I started to read on this sub that some people had this issue with X570 cards (not exatly mine, the X570 i Aorus Pro) and apparently they had to clear CMOS.
What's the recommended BIOS for the X570 i Aorus Pro? I flashed my bios with the latest one from the support page, the F20b.
I downloaded the latest chipset driver. I have XMP profile activated. All my drivers are updated. What's going on? Could it be my GPU? My CPU? My PSU? Or 100% is the mobo?
I'll leave my specs below just in case anyone with something similar managed to fix it:
Mobo: Gigabyte X570 i Aorus Pro WiFi
CPU: Ryzen 7 3700x
Gfx card: Zotac RTX 2080 Super Amp Edition
RAM: G.Skill TridentZ RGB Series 32GB (2 x 16GB) 288-Pin 3000MHz (PC4 24000) (model F4-3000C16D-32GTZR)
Storage: Crucial P1 1 TB (primary disk, OS) + Samsung EVO 850 1TB
PSU: Corsair CX750M
Case: Corsair 280x
I don't know how many of you are running the x570 AORUS Elite, but, with the USB 2.0 ports, if I unplug a USB device, it crashes the other devices in 2.0 ports. However, this does not carry over into the 3.x ports.
Anyone else able to replicate it? I removed a microphone, which caused my KB+M to stop responding for a brief period of maybe 2 or 4 seconds.
**UPDATE**
I used the Q Flash Plus method of updating the bios without the processor, updated from ver. f3 to the ver. f4j fixed everything, now I can use the bios without freezes and even activating the XMP profile for my ram, and I dont have randoms windows crashes using USB accesories like externals HDD
*****
For information about the Q Flash Plus feature I saw this video https://www.youtube.com/watch?v=0-MoHYAmg84 (is an aourus intel mobo, but the mechanics are the same) and this video from gigyabate https://youtu.be/449N8h2GdlU - https://imgur.com/a/KcTVqQf
You just have to only plug de 24 pin cable and the 8-pin cpu cable (without the cpu and ram), have an USB 2.0 with the new Bios renamed to GIGABYTE.BIN plugged on the QFlas usb port, then press the Q Flash Plus button (on my Elite mobo is a button on the lower part of the motherboard) and wait
*********
Hello!
Yesterday I finished building my new PC, everything was fine, the computer post and enter the bios and showed me a message about Bios reset and re-config bios setup with and Ok button, so I just clicked it... and... it freezes
Then proceded to restart the computer, it post again, it showed the bios splash screen and then it auto restarted, then it stared again and entered the bios automatically
it was all good, buuut it freezes again in a couple of seconds, so I can´t enter the bios without freezing over me again and again (sometimes just entering sometimes it takes a little more time), it just stuck there
sometimes strange things happens when in the bios, like some text missing (like the cpu temp labels) and some text changing to Chinese (or something like in the photo https://imgur.com/G4rs2vA ) but it happen in real time, is in english then some text just disappear or change to chinese
After some hours trying to figure out what the problem was (changing ram slots, disconnecting USB's ports, checking every connection to the mobo, etc...), I just went ahead and installed windows to see if it was only the bios and it installed (well it just forzen at mid install the first time, but the second it was all good), then I entered windows and it didn’t crashed for a while (like 2 hours)
My current bios version is F3, I downloaded the latest bios from gigabyte but i'm uneable to install it because the freezes over the bios
Just for the record, my ram with samsung b-die is not on the QVL list of this motherboard (but it is on the other x570 aorus models) but i don't know if this kind of problems can be attributed to a ram problem? I will borrow another ram this weekend but meanwhile have anyone a clue about what could be causing this kind of problem?
Able to clear the cmos? And run ram at 2133 till you are able to get to the bios flash screen?
Unplug the mouse and use keyboard only in bios
Make sure your usb stick is formatted FAT32 - you can use the tool GUIFORMAT to format it properly.
Make sure you place the file in the root folder with the correct file name and extension. Remove the CPU and try the flashback function.
For the owners or experienced with this board, which version of drivers are you running?
Chipset: AMD or Giga?
Network: Intel or Giga?
Which Bios version are you running currently?
I am running AMD and intel drivers. I am having issues with the USB 3.1 Extensible Host controller at this time. When it crashes I lose connection to my WiFi card, the USB expansion adaptor on the MB and my secondary NVME drive on the back side. When it happens my ram sticks both turn red. My mouse and keyboard are both wireless and stop responding. I can hook my mouse up via cord and it will function again, but my KB will not respond at all. My only saving grace is to reboot. That's another story. When I get it to come back up, it will run for awhile then out of the blue that component will crash. I had my system crash in the bios one time as well. I plugged my mouse in and was able to finish what I was doing.
System consists of:
AMD Ryzen 9 5900x
NZXT X53 w/4 Lian Li fans
32GB G.Skill Trident Ram DDR4 3600
EVGA Nvidia 3080 XC3 Ultra
Aorus 1TB Nvme
Samsung 970 2TB
Samsung EVO 850 500GB
2 Noctua Exhaust fans
EVGA 750w G3 power supply
Win 10 Pro 20H2
I listed my driver choices above. I had recently flashed to F36d hoping it would fix the issues of F36c. It just gave me different issues. I went back to F35 and settled at F36a.
Any pointers are appreciated. I'm surprised I was able to go this long with out it crapping out. lol. OH If I run a benchmark the USB driver will crash at the very end.
Thank you
Just upgraded from a 4770K to 5600X with a new GB Aorus Ultra X570 Mobo.
Was interesting that my 3600Mhz RAM wouldn't even work until I had updated the BIOS to F33.. but all good now on that front. Machine runs great and fast..
What was interesting was having my Pimax 5K VR disconnect at random, glitches in tracking on the latest AMD chipset drivers (2.17.25.506). I did a bit of testing and couldn't make it run better (disable C states, downgrade to PCIe3.0)
I had a spare PCIe USB 3.0 card and put that into the machine, and put all my USB devices onto that card.
Result - flawless USB tracking and VR.
Whenever my fans spin up, even while using chrome, my pc crashes. After every crash it resets the bios settings. Whenever i try to re-set XMP i am stuck in a crash loop without even reaching windows login. Sometimes removing the memory sticks help, sometimes a long powerdown helps me get into windows. I tried reinstalling windows on a fresh SSD but i still had the same problem. Yes, i have all drivers updated, yes, bios is on the latest version, being F33 or something. It all started 3 weeks ago after 10 months of constant use without having experienced anything like this. Event viewer categorizes the crashes as Event ID 41
My setup: https://pcpartpicker.com/user/ispert/saved/#view=tHrmkL
Have you tried using memtest86? Your RAM my have failed.
Yeah, I've been on one memory stick for a week now, tested the one I'm using with memtest86, no errors during the full 4 hour test.
I don't actually know anyone near me.that has any ddr4 sticks, all are old timers with old setups... But I think I can lend some on Monday,
I have managed to pass through one of my gpus and my gigabit intel nic already
The kernel I is use has the vfio-pci module built in so that passing through new hardware only needs an addition to the boot args
I have a USB card but I hate to waste my last pcie slot
When I try to pass through a USB controller using the virt-manager gui the the entire system freezes
I cant use the vfio-pci driver because all the usb controllers have the same id
Hear are my iommu groups
IOMMU Group 0: 00:01.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 1: 00:01.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge [1022:1483] IOMMU Group 10: 00:08.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 11: 00:08.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B] [1022:1484] IOMMU Group 12: 00:08.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B] [1022:1484] IOMMU Group 13: 00:08.3 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B] [1022:1484] IOMMU Group 14: 00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b] (rev 61) 00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e] (rev 51) IOMMU Group 15: 00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 0 [1022:1440] 00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 1 [1022:1441] 00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 2 [1022:1442] 00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 3 [1022:1443] 00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 4 [1022:1444] 00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 5 [1022:1445] 00:18.6 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 6 [1022:1446] 00:18.7 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Matisse Device 24: Function 7 [1022:1447] IOMMU Group 16: 01:00.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57ad] IOMMU Group 17: 02:00.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a3] IOMMU Group 18: 02:02.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a3] IOMMU Group 19: 02:03.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a3] IOMMU Group 2: 00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 20: 02:04.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a3] IOMMU Group 21: 02:05.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a3] IOMMU Group 22: 02:08.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a4] 08:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP [1022:1485] 08:00.1 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller [1022:149c] 08:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller [1022:149c] IOMMU Group 23: 02:09.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a4] 09:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 51) IOMMU Group 24: 02:0a.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:57a4] 0a:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 51) IOMMU Group 25: 03:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 [144d:a808] IOMMU Group 26: 04:00.0 USB controller [0c03]: Fresco Logic FL1100 USB 3.0 Host Controller [1b73:1100] (rev 10) IOMMU Group 27: 05:00.0 Network controller [0280]: Intel Corporation Device [8086:2723] (rev 1a) IOMMU Group 28: 06:00.0 Ethernet controller [0200]: Intel Corporation I211 Gigabit Network Connection [8086:1539] (rev 03) IOMMU Group 29: 07:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. Device [10ec:8125] (rev 01) IOMMU Group 3: 00:03.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 30: 0b:00.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:1478] (rev c4) IOMMU Group 31: 0c:00.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:1479] IOMMU Group 32: 0d:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 [1002:731f] (rev c4) IOMMU Group 33: 0d:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 HDMI Audio [1002:ab38] IOMMU Group 34: 0e:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Baffin [Radeon RX 550 640SP / RX 560/560X] [1002:67ff] (rev ff) 0e:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X] [1002:aae0] IOMMU Group 35: 0f:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function [1022:148a] IOMMU Group 36: 10:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Reserved SPP [1022:1485] IOMMU Group 37: 10:00.1 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Cryptographic Coprocessor PSPCPP [1022:1486] IOMMU Group 38: 10:00.3 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] Matisse USB 3.0 Host Controller [1022:149c] IOMMU Group 39: 10:00.4 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller [1022:1487] IOMMU Group 4: 00:03.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge [1022:1483] IOMMU Group 40: 11:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 51) IOMMU Group 41: 12:00.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 51) IOMMU Group 5: 00:03.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse GPP Bridge [1022:1483] IOMMU Group 6: 00:04.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 7: 00:05.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 8: 00:07.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Host Bridge [1022:1482] IOMMU Group 9: 00:07.1 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse Internal PCIe GPP Bridge 0 to bus[E:B] [1022:1484]
And hear is my grub file
GRUB_DEFAULT=0 GRUB_TIMEOUT_STYLE=hidden GRUB_TIMEOUT=0 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="quiet splash amd_iommu=on iommu=pt kvm_amd.npt=1 vfio-pci.ids=1002:67ff,100> GRUB_CMDLINE_LINUX=""
Hi all, this morning I started to have problems with my Gigabyte Aorus Master X570 / 3950X combo. Up until today my system has been rock solid, and I have not had any stability issues. Now whenever I go to do a rendering using 3DSMAX where all my CPU cores are loaded up, my external USB drives keep disconnecting / reconnecting until the rendering is stopped. The strange thing is I can load my CPU up using Prime95 or OCCT and I don't have such an issue. Checking my System Error Event log I see the following Error 51:
"An error was detected on device \Device\Harddisk4\DR9 during a paging operation."
I am getting the same error on both my external drives. I have done a disk check on both drives and neither are reporting any errors, and I have also tried both the USB 3.1 and USB 2.0 ports on my motherboard. I am running the default BIOS from Gigabyte, and am just doing a system backup before attempting to flash the F32 update. Just wondering if anyone has any suggestions. Right now my rendering workstation is pretty much useless until I can figure this out. Nothing is overclocked on the machine, and the only changes I have made in my BIOS are to disable C States as I read elsewhere on Reddit that this may help with the issue, and also have disabled USB legacy support. Temperatures are still all good hitting about 75 under load.
Thanks in advance for any assistance!
my motherboards usb 3.0 ports seem to not function , a lot of my devices that are usb 3.0 (such as webcams) have had issues when plugged into my pc and even webcams that aren’t usb 3.0 have issues when plugged into the usb 3.0 ports. Is there any known fix for this issue or should I just contact support?
Sounds like a faulty motherboard or missing drivers or something. I've had no issues myself at all with usb on the same motherboard.
If you're running a PCIe Gen 4.0 GPU, try setting your PCIe to Gen 3.0 for the X16 slot in BIOS.
PCIe Gen 4 causes USB problems on B550/X570 : Amd (reddit.com)
I've spent literally 40 or so hours diagnosing a new specific issue that seems to effect all modern Gigabyte motherboards ranging from the x570 series to the b550i series pertaining to USB disconnects that occur when PCIe devices are set to Gen 4.0.
This bug has been tested and replicated on bios F10 for my Aorus B550i and seems like it will become much more widespread soon as people get their hands on RTX 3080s and other GPUs that can utilize PCIe Gen 4.0
What is the issue?
While utilizing two PCIe Gen 4.0 devices (in my instance, an RTX 3080 and a Sabrent Rocket 4.0, I will periodically experience a full disconnect of all USB devices, myriad usb device errors including insufficient USB resources, etcetera. This is rectified by changing your PCIe slots to Gen 3.0. In some preliminary testing the issue does not seem directly related to PCIe power supply. In testing, the issue occurs while the GPU is pulling 35w from the slot in hwinfo64, while it pulls 45w in 3.0. Despite this being a new card, a GPU should not have any direct effect on the motherboard USB controller.
Meaning, there is a current significant issue with PCIe 4.0 capability on modern b550 and x570 gigabyte motherboards.
I don't have this issue, why is that?
This issue was only able to be replicated by with a valve index VR headset, which is very sensitive to USB stability. I believe other devices that saturate PCIe slots may experience similar, hard to pin issues. While playing VR, the USB controller would freak out and flush all devices, rediscovering them a few moments later after all USB devices disconnected.
Are you sure this is limited to Gigabyte b550i and x570 motherboards?
In testing on a cheap asus x570 prime p, all issues were resolved and ran perfectly fine at PCIe 4.0 speeds.
A disclaimer, this is a DIFFERENT ISSUE than the ram / USB disconnect debacle. I found many a thread referencing that issue but running my ram not even xmp, the issue remained. As a side note, I also tested using a powered USB hub and moving all USB devices to that to prevent it being a power draw issue, but the issue presented itself just the same.
Please, if you have an RTX 3080 or have similar USB disconnection issues, please comment down below with your experience.
If you are here for a solution, change your PCIe capability to 3.0 from 4.0 in the bios for a temporary fix.
to the crazy mfer who gave me platinum, thanks. I now see slightly less "HOT PCB IN YOUR AREA!" type ads!